Service Agreement Terms

This Service Agreement Terms ("Agreement", "Service Terms") outlines the terms under which you ("User", "Client") engage with the www.inmall.lv website ("Platform") managed by INMALL SIA ("us", "we", or "our"). Before you utilize the Platform, it is imperative that you thoroughly examine these Service Terms. Accessing and using the Platform signifies your consent to be bound by these Terms. These Terms are applicable to all visitors, users, and others who access or use the Platform. Should you disagree with any segment of these terms, you are prohibited from accessing the Platform.
The Platform is offered to you under the premise of your sole risk, on an "as is" and "as available" basis.


Subscription Details

Certain sections of the Platform are accessible via subscription ("Subscription"). Subscriptions are billed in advance on a recurring, periodic basis ("Billing Period"). Billing Periods can be monthly or yearly, based on the subscription plan chosen at the time of purchase. Subscriptions automatically renew under the same conditions at the end of each Billing Period unless cancelled by you or Inmall SIA. Subscription cancellations can be made by reaching out to the Inmall SIA customer support team or via the Platform.
A valid payment method, such as a credit card is necessary for processing your Subscription payment. You must furnish Inmall SIA with precise and complete billing details including your full name, address, state, telephone number, and valid payment method details. By providing such payment details, you authorize INMALL SIA to charge all incurred Subscription fees to the provided payment methods.
If automatic billing fails or if payment is agreed to be made via invoice, INMALL SIA will issue an electronic invoice indicating manual payment within a specified deadline for the billing period as stated on the invoice. Late payments may incur a penalty of 0.1% of the overdue amount per calendar day.


Trial Period and Demo Account

INMALL SIA may offer a Subscription with a free trial for a limited period ("Trial Period") at its discretion. Billing information may be required to sign up for the Trial Period. You will not be charged by INMALL SIA until the Trial Period has ended. On the last day of the Trial Period, unless you have cancelled your Subscription, you will be automatically charged the applicable Subscription fees for the type of Subscription selected. INMALL SIA reserves the right to modify or cancel the Trial Period offer at any time without notice.


Subscription Fee Adjustments

INMALL SIA reserves the right to modify Subscription fees at any time, at its sole discretion. Any changes to Subscription fees will take effect following the end of the current Billing Period. INMALL SIA will provide reasonable prior notice of any changes in Subscription fees, allowing you the opportunity to terminate your Subscription before the change takes effect. Continuing to use the Service after a Subscription fee adjustment signifies your agreement to the new fee amount.


Refund Policy

Unless required by law, paid Subscription fees are non-refundable. Content Responsibility
The Platform allows you to post, link, store, share, and otherwise make available certain information, text, graphics, or other material ("Content"). You are solely responsible for the Content that you share on the Platform, ensuring its legality, reliability, and appropriateness. We do not claim ownership of the materials you provide to the Platform. All uploaded materials remain your property. You affirm that: (i) you own the Content or have the right to use it and grant us the rights and license as outlined in these Terms, and (ii) your Content does not infringe on the privacy rights, publicity rights, copyrights, contract rights, or any other rights of any person. You grant us a license to use, copy, transmit, store, and back-up your Content for the purpose of enabling you to access and use the Platform and for any other service-related purpose.


Data Processing

The specific regulations for data processing by the Platform are detailed in the "Data Processing Agreement (DPA)" in accordance with the EU General Data Protection Regulation. The DPA is an integral part of the Inmall Terms & Conditions. We recommend maintaining backups of all data entered into the Platform. While we adhere to best practices to prevent data loss, including a daily data backup regime, we cannot guarantee there will be no loss of data. We expressly exclude liability for any loss of Content, regardless of cause.


Confidentiality

Both parties agree to maintain the confidentiality of information about the other party obtained in connection with the conclusion and execution of these Terms, especially information about business activities, technical solutions, security requirements, and other sensitive information not publicly available. Neither party will disclose or use any confidential information without the prior written consent of the other, except as described in these Terms. Confidentiality obligations do not apply to information that: is or becomes public knowledge through no breach of this clause; is received from a third party without restriction; is in the possession of the receiving party without restriction before receipt from the disclosing party; or is independently developed without access to the confidential information.


Account Management

When creating an account with us, you must provide information that is accurate, complete, and current at all times. Failure to comply constitutes a breach of these Terms, which may result in immediate termination of your account on our Platform. You are responsible for safeguarding the password used to access the Platform and for any activities or actions under your password. You agree not to disclose your password to any third party and to notify us immediately upon any breach of security or unauthorized use of your account. You may not use a username that is already claimed by another person or entity, infringes on another's rights, or is offensive, vulgar, or obscene.
The Client is liable for all users acting in the Client's name and must ensure that users comply with these Terms and the Platform's usage requirements. The Client is responsible for all content posted and activity that occurs under their account (even if content is posted by others with their own logins under the Client's account). Accounts registered by "bots" or other automated methods are not permitted.


External Links

The Platform may contain links to third-party websites or services not owned or controlled by INMALL SIA (for example, payment gateway). INMALL SIA has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that INMALL SIA shall not be responsible or liable, directly or indirectly, for any damage or loss caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services you visit.


Cancellation and Termination

You are solely responsible for properly cancelling your account. To cancel your account, send your cancellation request to support@inmall.lv. Both you and we have the right to terminate the Service at any time and for any reason, providing 30 (thirty) calendar days' written notice to the other party. We may terminate or suspend your account immediately, without prior notice or liability, if you breach these Terms. Upon termination, your right to use the Platform will cease immediately.


Governing Law

These Terms are governed and construed in accordance with the laws of Latvia, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions will remain in effect. These Terms
constitute the entire agreement between us regarding our Platform and supersede any prior agreements regarding the Platform.


Amendments to Terms

We reserve the right to modify or replace these Terms at any time, at our sole discretion. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Platform after revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please discontinue using the Platform.


Contact Information

For any questions regarding these Terms, please contact us at support@inmall.lv.
«SIA INMALL», reg. no. 40203531565 has signed contract no. SKV-L2023/284 with the Latvian Investment and Development Agency (LIAA) on the project "Promoting International Competitiveness", which is co-financed by the European Regional Fund